*Turn Around Time: 48 hours standard turn around time. Rush service is available, please contact your Account Representative for more details.

Acceptable Media Formats:

  • CD ROM
  • DVD
  • Flash Drives
  • Cloud Upload. Click here to upload your artwork. You will be directed to our secure File Sync site. If you have not yet received your log-in and password, or have additional questions, please contact your Account Representative.

Acceptable Software (PC format preferred)

Our art department is equipped with the latest digital-imaging hardware and software, including Adobe Creative Cloud Suite.

Unacceptable File Types:

Word doc., .ppt (Power Point), .qxd (Quark Express), telepathy.

*Business card, letterhead, and photocopied art will need to be scanned and cleaned up or recreated, at a cost of $45.00 per hour.

For one color art or for embroidery, .jpg, .gif, .tiff, .bmp, and .psd (Adobe Photoshop) can often work. Please send your file for review.

Before sending art files, please be sure to…

  • convert all text to outlines/curves/paths
  • make sure your images are 600 dpi (dots per inch) or 200% to size
  • make sure that the graphic or text uses standard Pantone colors or CMYK mixes.
  • ensure file size is no larger than 10MB for art that is sent via email
  • email art directly to your Account Representative:

What Clean v. Cruddy Looks Like



(We won’t print cruddy.)

Good printing starts with good art files.

That’s why Brand Fuel’s account executives and art department work together to make sure your artwork is in the ideal format to ensure quick, accurate results.

Please consult these frequently asked questions as you prepare your art for submission.

A .jpg file will work in most cases for embroidery, but a .jpg is not a vectored file type. For most products, we require vectored art so that the logo or design can be color-separated to ensure that the cleanest image is produced on the final product.

Solution: Brand Fuel’s art department can re-create the logo or design at a cost of $45 per hour (one hour minimum).

We’re deeply committed to quality control as well as safety and compliance. Brand Fuel ensures the use of the most modern technology and QC processes in our supply chain. Our partners are highly rated as well as are committed to delivering high quality products and decoration methods. Our partners also make every reasonable effort to produce and ship goods to customers’ exact specifications. In case there is an issue and so that we can get out ahead of it, we ask that clients inspect all goods upon arrival. Product samples, electronic proofs based on digital imaging, and paper proofs are usually available at no charge. Pre-production samples are also available for all products whenever enough time is allotted.

We help set our clients’ promotional campaigns apart by offering the newest, most creative decoration techniques available today. In addition to screenprinting and embroidery, Brand Fuel offers

  • color-changing inks
  • full-color digital reproduction on garments
  • lenticular images
  • sueded inks
  • scented inks
  • glow-in-the-dark processes
  • mixed embroidery and screenprinted media
  • metallics
  • and other non-traditional effects.

View examples of some of our decoration methods here.